Returns & Exchanges

At DDLG World, we want you to feel confident and comfortable in your fashion choices, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached and the items are free from any signs of wear to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items securely in their original packaging, ensuring all labels and protective liners are intact to maintain hygiene standards.

• 3.
  Ship the Package

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.